Propertymark unites the experience of the leading property lettings and sales membership organisations NAEA and ARLA, to create a single voice promoting professionalism and integrity in the property industry. Residential sales and letting agents who offer Propertymark Protection demonstrate that they are meeting higher standards than the law demands.
Propertymark promotes high standards of compliance and qualification, and protects and guides consumers in property transactions. Consumers who are looking for an independent sign of credibility are encouraged to look for the Propertymark logo. By holding members accountable and empowering consumers with knowledge and advice, Propertymark protects consumers and their money.
Around 10,000 estate agency offices and more than 14,000 letting agents, along with auctioneers, valuers, commercial agents and professional inventory providers belong to Propertymark and display the ‘Propertymark Protected’ logo.
This ensures maximum protection for tenants, landlords, vendors and buyers through Client Money Protection, Professional Indemnity insurance and independent redress. All Propertymark members are subject to Conduct and disciplinary procedures with heavy penalties for those who fail to meet the expected standards.
ARLA Propertymark and NAEA Propertymark have long campaigned for industry regulation and higher mandatory standards to ensure that consumers are protected from rogue agents. The organisation has successfully convinced government of the need for client money protection and deposit protection to be mandatory.