The UK's biggest estate agency event.
Where? Battersea Evolution, Battersea Park
When? 10th October 2019
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Hilary Corna

Adapting to change

When?

12:45 -

12:55

Where?

Main Stage

  • Learn important principles that will deliver continuous improvement in your business, from the person responsible for leading change in Toyota dealerships across 14 countries.
  • Understand the importance of a learning culture and how it leads to business growth.
  • Identify five steps to determine and resolve the underlying cause of issues in your business.

Young, female and American, Hilary was the only Caucasian working in Toyota’s 250-person office. For three years, she was a change leader, conducting Kaizen process improvements in automotive dealerships across fourteen countries in the Philippines, India and Asia.

Since returning to her native America, Hilary has written and published a best selling book, “One White Face” and is a keynote speaker and Kaizen Operations Consultant.