The Property Academy is undertaking the biggest study of the British estate agency industry for the third year running, in a quest to shine a light on the best performing agents and improve customer service standards.
The Best Estate Agent Guide (BEAG) seeks to raise industry standards by identifying and rewarding those agents that deliver extraordinary results for their customers.
It is compiled by the Property Academy and supported by the UK’s leading property portal Rightmove, following the most comprehensive assessment of its type ever undertaken of the property industry.
Using a number of different criteria, we assess four key areas: Marketing and lead generation; results – including whether the property sold or let and how quickly; customer experience; and market share.
We analyse:
- Over 25,000 branches
- 1 million properties listed on Rightmove at any one point in time
- 1.5 million transactions
- 25 million leads
- 1.5 billion property views
- 50,000 mystery shops (whole of market)
- Market share score
The top performing branches are accredited with an exceptional (top 5%), excellent (top 10%) or highly rated classification and listed on bestestateagentguide.co.uk.
The top performing brands are also recognised, based on their individual branch performance and the very best in each region and size band will win awards at the EA Masters event.
The Best Estate Agent Guide 2019, features the full list of branches and award-winning brands.
Identifying the best agents and listing them in the Best Estate Agent Guide is completely free of charge.
Only licensed branches are permitted to promote their performance rating in the Best Estate Agent Guide in other ways – including, but not limited to on agent’s own websites, social media channels, print and branch marketing.
To find out if you are in the Best Estate Agent Guide 2019 visit bestestateagentguide.co.uk or contact us on 01372 372372.
To find out the benefits of becoming a licensed Best Estate Agent Guide member and enquire about a licence, visit propertyacademy.co.uk/beag
Best EA Supplier Guide
In addition to recognising the Best Estate and Letting Agents, we also honour the best industry suppliers. We invite estate agents to rate all the suppliers that they use and also to nominate their favourite supplier and provide their reasons why. From this, we identify the best small, medium and large suppliers and present them with an award at the Best Estate Agent Guide Awards.
If you are an agent and want to find a list of suppliers with their ratings, or if you are a supplier and want to know more details, learn about the Best EA Supplier Guide.