The UK's biggest estate agency event.
Where? Evolution London, Battersea
When? 5th November 2024
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1.1  The EA Masters Website ( is operated by Estate Agency Events Ltd (“we”, “us”, “our”). which is registered in England and Wales under company number 03768013 and our registered office is at Hurtwood Place, Holmbury Hill Road, Holmbury St. Mary, Surrey RH5 6NR

1.2 The EA Masters Event Platform ( is provided by Swapcard Corporation, an SAS (simplified joint stock company) registered on Paris’ trade and corporate register under number 790 356 760, headquartered at 6 rue de Paradis in Paris (75010) (hereafter Swapcard).Swapcard Corporation can be contacted via the following email address:

1.3  This privacy policy sets out how Estate Agency Events Ltd uses and protects any information that you provide when you use the EA Masters Website or EA Masters Event Platform.

Estate Agency Events Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or the event platform, then you can be assured that it will only be used in accordance with this privacy statement. Estate Agency Events Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th June, 2022.

1.4  For the purposes of GDPR, where relevant we are the data controller.


2.1  We may collect the following personal data about you:
2.1.1  personal data you provide if you contact us via our event website;
2.1.2  personal data you provide if you contact us (including by telephone) to book tickets to an event we are running or otherwise register, subscribe or request services or products from us;
2.1.3 personal data gathered using cookies;
2.1.4 details of your visits to our website including but not limited to traffic data, location data, weblogs and other communication data;
2.1.5 information about your computer including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
2.1.6 personal data you provide as part of creating your user profile on the event platform.
2.1.7 information you provide when using the services available on the event platform, including but not limited to live chat, polls, Q&A, meeting reservations, etc.
2.1.8 Photographs and videos


3.1    We and/or the event platform provider may use and process the personal data you provide for the purposes outlined below as well as for any purposes specified at the time of collection:
3.1.1  to register you as a delegate at an event we are running;
3.1.2 to create and send login details;
3.1.3 to verify your email address;
3.1.4 to send you information you have requested;
3.1.5 to deal with your enquiries;
3.1.6  to contact you by telephone, post and/or email about other events, offers, products, promotions, developments or services of ours, which we think may be of interest to you;
3.1.7 to develop, deliver and improve our events, products or services;
3.1.8 to help us develop our website and event platform to be more useful to you;
3.1.9 for website / event platform user processing research or analysis including to collect statistics, responses to any surveys and questionnaires, visits to sponsor booths, traffic patterns and related site information;
3.1.10 for internal purposes for research, analysis, testing, monitoring, customer communication, risk management and administrative purposes; and/or
3.1.11 to send you important notices such as communications about changes to our terms and conditions and policies.
3.1.12 Photography and videos taken at EA Masters will be used on our websites, event platform, social media platforms and other marketing collateral both on the day of the event itself and afterwards. The images, livestream and recordings will be used to allow those unable to attend in person to take part in the event virtually, to market this event and future events to new audiences, to promote licensed membership of the Best Estate Agent Guide and will be shared with sponsors and licensed members of Best Estate Agent Guide 2023 as part of their marketing toolkit.


4.1 We disclose the personal data to our selected sponsors, licensed members of Best Estate Agent Guide and partners;

4.2 We disclose the personal data to our event platform provider in order for them to provide access to the event platform and deliver the services and functionality.

4.3 We may disclose the personal data to our group companies and affiliates or third party data processors who may process data on our behalf to enable us to carry out our usual business practices.

4.4 We may also disclose your personal data to third parties in the following circumstances:
4.4.1 to undertake the activities listed above;
4.4.2 to conform to legal requirements or comply with legal process
4.4.3 to assist in the investigation of suspected illegal or wrongful activity. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
4.4.4 to protect and defend our rights or property;
4.4.5 to deal with any misuse of the website or event platform;
4.4.6 to sell, make ready for sale or dispose of our business in whole or in part including to any potential buyer or their advisers; or
4.4.7 in order to enforce or apply our terms of use, terms and conditions of supply and other agreements with third parties.


5.1 When you attend our events, use the website or event platform and or provide us with your personal data you are agreeing that we may use your personal data for the purposes set out in this policy.

5.2 You have the right to:
5.2.1 request that we stop sending you marketing information;
5.2.2 apply for a copy of the data we hold about you (for which we can charge an administration fee which is currently £10); and
5.2.3 request that we correct or remove any personal data which we hold about you which you believe is inaccurate or out of date.
5.2.4 If you do not want to be photographed or filmed at our events, please alert a member of Estate Agency Events Staff.

5.3 If you decide in the future that you no longer want to hear from us, you can do so by emailing us at or unsubscribing from our emails.


The data that we collect from you may be stored, transferred and/or processed outside the European Economic Area (“EEA”) by suppliers nominated by us. By submitting your personal data, you agree to this transfer, storing and/or processing. You should be aware that countries outside the EEA may not offer the same level of data protection as the United Kingdom, however we will take reasonable steps to ensure that your data is treated securely and in accordance with the DPA.


This policy only applies to the event website and event platform. If you link to another website from those sites, you should remember to read and understand that website’s privacy policy as well. We are not responsible for any use of your personal data that is made by other websites.


If you believe that any information we are holding on you is incorrect or incomplete or have any questions about this policy, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. Please contact us at Estate Agency Events Ltd., Hurtwood Place, Holmbury Hill Road, Holmbury St Mary, Surrey RH5 6NR or alternatively email us at