“A lost call used to be a lost opportunity. A call picked up by Face for Business now underlines to our customers that we really are the proper property people.”
Northwood Southport
Face for Business currently supports many Estate Agents in the UK with their telephone answering and live chat services. If your business is considering using a telephone answering service or if you would like to understand the difference between our service and others in the marketplace, we would be delighted to speak with you.
UK Estate and Lettings Agents like yours tell us:
- You worry about missing opportunities due to the diverse nature of your business
- Missed calls and webchats reflect poorly on your client satisfaction
- New clients often call you out of hours when your office is closed
- Managing sick, holiday and lunch cover is a headache for you and your teams
We help you remove that worry by:
- When you or your team are out the office or busy with clients in person, we will answer calls and webchats for you. We answer in your company name acting like part of your team
- Your clients’ calls and webchats won’t get missed as we catch those your team doesn’t get to
- We extend the answering times of your business by opening weekdays, evenings and weekends
- We take the headache of managing sickness, holiday and lunch cover away from you, and ensure your clients get that contact answered
Points that differentiate our service from other service providers:
- Transparency – All your calls and webchats are recorded so that you can monitor the quality of the work we undertake for you, using our instant playback function
- You and your team can easily provide feedback, and keep us close, with the unique feedback function
- Your invoices are always optimised to make sure your company is on the best tariff available
- No long-term contracts – we are with you as long as we add value
- No hidden charges for transferring calls, or for evening and weekend working
Before you consider using us, here are some of our company focus points:
- We pride ourselves on quality – We are not a “chicken shed” call answering service asking PA’s to answer call after call with little focus on quality
- We want to be good value for money. Whilst we are not the most expensive, we are also not the cheapest. We strive for ‘value add’, partnering our clients to find the right balance
So, if you want to:
- Grow your new opportunities and business
- Provide a better service to your clients
- Remove the headache and worry about your team’s availability
- Get all this from a service provider that is open and transparent
Contact Us Today
Please get in touch for your FREE two-week trial – 0333 323 1007
Web: www.ffb.co.uk
Call: 0333 323 1007
Email: ea@ffb.co.uk
Our Delegate Reward exclusively for EA Masters attendees
Face for Business are offering all EA Masters delegates a FREE two-week Telephone Answering trial or a FREE one-month trial on Live Chat. Interested in hearing more? Visit stand 16 at EA Masters on the 7th of November.