Tailored answering services for estate agents from the industry’s #1 provider
Over 2,000 estate agents, including the industry’s leading networks, are outsourcing their calls, live chat and more to Moneypenny to cut through the noise, secure valuations and sell more houses.
We provide you with your own receptionists, who are part of our 120-strong team dedicated to the property sector. Superpowered by our leading-edge technology and integrated with Microsoft Teams, they look after customer communications 24/7, on an overflow or fully outsourced basis.
Briefed by you on your agency, and how you all like to work, means customers assume they are speaking to another well-informed and exceptionally capable member of your team. With our support, every opportunity is captured cost-effectively, agents are able to receive calls anywhere, and customers appreciate the fact you’re always available.
- Capture valuations & filter non-valuable leads away from your team
- Deliver outstanding service – even out of hours & at peak times
- Allow negotiators to get on with what they do best
- Benefit from clever technology that recognises repeat callers & block sales calls automatically
- Facilitate employees working remotely
Never worry about missing new valuation opportunities. We answer calls in your company name and send detailed messages for you and your team to follow up immediately.
Use Live Chat to capture the people browsing your website RIGHT NOW. Our complete people & technology solution allows you to handle as many or as few chats as you can, and we take care of the rest.
Save valuable time and resource by letting our team make outbound calls on your behalf. Whether it’s qualifying prospects, arranging viewings or valuations, or following up on appointments, we’ll represent your agency perfectly.
Capture qualified leads faster with customised nudges based on user behaviour, or guide customers wherever they need to go by asking a few simple questions e.g. Sales or Lettings? Our bot will then either transfer them to appropriate agents or to your Moneypenny team.
“Moneypenny fits in perfectly with our agency”
Simon Bradbury, Partner, Fine & Country
“Every caller & website visitor gets the value of chatting to a real person”
Claire Mardle, Executive Assistant, Keatons
“Outbound Calling ensures our leads are filtered & pre-qualified right away”
Danielle Lanthier, Marketing & Project Manager, Paramount Properties
FREE trial available
See for yourself the effect Moneypenny will have on your agency by trying our Telephone Answering or Live Chat services (or even both) free for a week. We’ll give you detailed information throughout to help you make informed decisions. With no set-up costs or obligation to continue, there’s nothing to lose. Talk to us today.